FAQ

What products do you sell?

We offer faith-inspired products designed for everyday use, including bracelets, bookmarks, books & notebooks, and apparel such as T-shirts and hoodies. Each product is created to encourage reflection, positivity, and personal faith in daily life.


What materials are your products made from?

Our products are made using carefully selected materials suitable for their purpose. Apparel items are produced with comfortable, wearable fabrics, while accessories and stationery items are made for durability and everyday use. Specific material details are listed on each product page.


How long does order processing take?

Orders are typically processed within 1 – 2 business days after purchase. In rare cases of high order volume, processing may take up to 3 business days.


How long does shipping take?

Shipping times depend on your location. After your order ships, delivery usually takes 5 – 7 days. Estimated delivery times are provided at checkout where available.


Do you ship internationally?

Yes, we ship to the United States and many international destinations. Delivery times vary by country and carrier.


Can I change my shipping address after placing an order?

If you notice an error, please contact us as soon as possible with your order number. While we’ll do our best to update the address, changes cannot be guaranteed once the order has been processed or shipped.


How can I track my order?

Once your order ships, you’ll receive a tracking number by email. You can track your package using the Track Your Order page on our website.


What if my tracking number isn’t updating?

Tracking updates may take time, especially for international shipments. If your tracking hasn’t updated after several days, feel free to contact us for assistance.


What should I do if my item arrives damaged or incorrect?

If you receive a damaged or incorrect item, please contact us with your order number and clear photos of the issue. We’ll review the case and help resolve it promptly.


How can I contact customer support?

You can reach us using the details below. We aim to respond within 24 hours.

Email: Admin@pieceofthepiewithty.com
Phone: +1 757-839-3199
Address: 6054 Newington Pl, Suffolk, VA 23435, USA